RiverPlushies tos&faq History

^{Update: 15 march 2025}
^{change tos 6 & language fix}

6. Shipping Policy:
All plushies are shipped without stuffing to make international delivery more affordable and convenient. Customers will need to source and add stuffing when their plushies arrive to complete them; other options are available. with some limit.

6. Shipping Policy:
All plushies are shipped without stuffing to make international delivery more affordable and convenient. Customers will need to add stuffing upon arrival. Other shipping options may be available with some limitations. We will ship orders within 7-10 business days after you have paid for the shipping.

^{Update: 12 march 2025}
^{change tos 2 & 3 language fix}

2. no commercial/resale policy
Plushies from RiverPlushies are intended for personal or as gifts only,
so not suitable for resale,
and Reselling or distributing commissioned plushies is not permitted without prior written agreement.
3. my ability is limited.
There is no guarantee of exact color or design matching.
Some designs may simplify or remove some details.

2. No Commercial/Resale Policy & Label Notice
Every plushie will also include a small maker’s label as a mark of authenticity.
its because all Plushies from RiverPlushies are intended for personal or as gifts only,
so not suitable for resale,
and reselling or distributing any plushies is not permitted without prior written agreement.
3.desgin limit.
There is no guarantee of exact colour or design matching.
Some designs may simplify or remove some details.

^{Update: 23 January 2025}
^{record created for tos}

By visiting the website and making a purchase,
You agree to the terms of service listed below.1) Ordering rule
• all plushies is "made by order" after receiving first payment.
• no mass order.
• no refund
• no rush
• Ask for information you want before taking an order.
• Please provide the correct information you wish to order.
• not responsible for errors in the information you provide or misunderstandings when ordering2. no commercial/resale policy
Plushies from RiverPlushies are intended for personal or as gifts only,
so not suitable for resale,
and Reselling or distributing commissioned plushies is not permitted without prior written agreement.3. my ability is limited.
There is no guarantee of exact color or design matching.
Some designs may simplify or remove some details.4. Photos and Portfolios
RiverPlushies may use a photo that you post in public posts or in Review for portfolios or marketing materials.5. custom design policy
RiverPlushies is not responsible for any issues related to ordering using other people's designs, Unless you use it as a gift, but still don't make it release your responsibility that might happen. (read more in #faq-14)6. Shipping Policy:
All plushies are shipped without stuffing to make international delivery more affordable and convenient. Customers will need to source and add stuffing when their plushies arrive to complete them; other options are available. with some limit.7. NSFW Plush
dont

^{Update: 19 febuary 2025}
^{add new FAQ faq-16}

16: Can I order plush with a custom size?
yes! price change per 10 cm from the original price.
2.5% per 10 cm increase and 6% per 10 cm decrease,
minimum applicable limit.

^{Update: 28 January 2025}
^{make it clear for faq-15}

15. What's the difference between complex and bipedal complex?
All bipedal characters may require a skeleton to support the plush to stand on its own, while quadrupeds and others may or may not have the option to use it. I'm trying to design a simple skeleton that can also ship internationally using 3D printing. Please wait until I finally figure it out; until that time, this option is not available.15. What's the difference between complex and bipedal complex?
All bipedal characters may require a skeleton/armature to support the plush to stand on its own, while non-bipedal or quadrupeds and others have the option to use it, which means the plush can stand on its own but also can use the skeleton/armature if you want. I'm trying to design a simple skeleton that can also ship internationally using 3D printing. Please wait until I finally figure it out; until that time, this option is not available.

^{Update: 26 January 2025}
^{record created for faq}

1. Where do the plushie patterns come from?All patterns used in RiverPlushies are 100% original and privately made. To ensure the originality of the plush design,
RiverPlushies makes sure to not use patterns made by others with or without permission,
because of this,
It may take more time to finish the new plushies.2. Where do ships come from?.from Indonesia!.3. Does it ship worldwide?.Yes!
There is no limit as long as the delivery service is operating properly.
This time, DHL Express is the only option.
Customers are responsible for any additional taxes or shipping costs. Please enquire about shipping before finalising the purchase.4. What materials do you use?.Velboa fabric is a wonderful material for plushies! You can learn more HERE!.5. I want a color that is not included in the original design;
Is that okay?.No design change, no price change.
Always confirm the availability of the colour.
before finalising the deal.
Any changes made after the deal will incur additional fees..6. Can you do Pokémon OC?.Yes, sure!.7. Can I modify the design slightly?.The cost of OC, fusion, or changing the design depends on the degree of difference from the original design..8: How long does it take to finish?.The completion time depends on the design and size.
But at least one month is the fastest! The less, the better!.9. What's your payment option?.At the moment, only PayPal is available.
but more will be added soon!.10. Where is the "with stuffing" shipping option?.It's likely that you've already seen this option on the website.
In the past, it had a second option, but due to numerous issues, it was permanently removed.
I'm uncertain about the restoration of this option.
If you are interested in learning more about this option, feel free to ask in a direct message..11. what's reason you remove "with stuffing" shipping option.Some reasons for this include the fact that this method can sometimes incur extra charges while in middle of shipping, have high customs duties, and make securing large items a bit of a hassle at times.
However, I would want to stress that my goal is to ensure that all of the prices in this store are affordable, including the shipping costs; thus, I have chosen to permanently eliminate this option.12. "Need skeleton"—what exactly does it mean?.Some plush may require bones/skeleton to stand, either because of their design or because the back half of them isn't sturdy enough on its own; this does not include in shipments such as stuffing..13. "Stuffing"—what exactly does it mean?.Since all plushies are shipped un-stuffed, you will have to add the stuffing yourself, the amount required is stated in the description, Maybe the amount shown is not correct, it depends on the stuffing you use..14. Can I order a custom plush using someone else’s design?
.Yes, but it’s your responsibility to ensure you have permission from the original designer. RiverPlushies will only act as the maker and won’t be involved in disputes or conflicts. If the plush is a gift, permission is still advised.
for public or concept designs, make sure no one owns it.15. What's the difference between complex and bipedal complex?
All bipedal characters may require a skeleton to support the plush to stand on its own, while quadrupeds and others may or may not have the option to use it. I'm trying to design a simple skeleton that can also ship internationally using 3D printing. Please wait until I finally figure it out; until that time, this option is not available.